Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Shipping Times Once dispatched, estimated delivery times are:

🇨🇦 Canada: 7–15 business days 🇺🇸 United States: 10–20 business days 🇪🇺 Europe / 🇬🇧 UK / 🇦🇺 Australia & NZ: 10–20 business days 🌍 Rest of World: 15–30 business days

Shipping Rates

• Standard Shipping: C$4.99 on all orders
• Free Shipping on orders over C$75 CAD — applied automatically at checkout

Important Notice BrightBasket works with trusted international suppliers. Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods. We are not responsible for delays beyond our control.

Tracking A tracking number will be provided once your order ships. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees or import duties. These are the responsibility of the customer.