We’re here to help! 😊

At BrightBasket, customer satisfaction is our top priority. Whether you have a question about a product, an order, shipping, returns, or anything else — our support team is ready to assist you.

Customer Support

📧 Email: support@shopbrightbasket.com

🕒 Support Hours: 7 days a week, 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24–48 hours.

Before You Contact Us

You may find your answer faster in one of these pages:

• Frequently Asked Questions (FAQ)
• Shipping Policy
• Refund Policy
• Privacy Policy

Send Us a Message

Use the contact form below and include your order number (if applicable) so we can assist you as quickly as possible.

Thank you for shopping with BrightBasket — we appreciate your business and look forward to helping you! 🛍️